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Returns Policy
Returns & Exchanges
We understand that sometimes things don't work out as planned. If you're not completely satisfied with your purchase, we offer a hassle-free return and exchange process.
Eligibility for Returns/Exchanges
Items must be returned within 7 days of the delivery date.
Items must be in their original, unworn condition with all tags and packaging intact.
[If applicable] Customized or engraved items are not eligible for returns or exchanges.
Return Process
Contact Us: Please email us at Letsgethook@gmail.com to initiate a return or exchange. Provide your order number and reason for the return/exchange.
Repackage: Carefully repackage the item in its original packaging along with any included materials.
Shipping: We will provide you with a return shipping label [Specify if you cover return shipping or if it's the customer's responsibility]. Attach the label and drop your package off at the designated carrier's location.
Refunds
Once we receive and inspect the returned item, we'll process your refund within [Number] business days.
Refunds will be issued to the original form of payment.
[If applicable] Any original shipping charges are non-refundable.
Exchanges
If you'd like to exchange an item, please specify the desired size or product in your initial contact with us.
We'll ship your exchange item as soon as we receive your returned piece [or after any necessary difference in price is processed].
Important Notes
We're Here to Help
If you have any questions about our return or exchange policy, please don't hesitate to contact us at Letsgethook@gmail.com.
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